Field Service Engineer

Department

Customer Services, DPP

Function

Prepare, execute and report service calls. Advise and execute optimization of systems
Manage the service takeover process of each project
Manage warranty requests and warranty improvement programs in North America
Participate in development of new products, focused service ability and reliability
Execute Health Checks and Customer Consultancy
Technical start up support for project ad customer services
Train customer and internal service teams
Control and propose improvement for quality of service process
Develop service supporting tools and means

Your profile

Minimum of 7 years Material Handling Experience with working knowledge of mechanical, electrical and controls (PLC. PC) systems
Project service and parts background with customer orientation and good verbal and written skills
Pro-active with keen decision making ability
Willing to travel 20% to 50%
Stress resistant and not easily discouraged
Self confident and eager to learn with ability to think creatively.

Contact information

Deborah.salter@vanderlande.com